JoinLED provides extended warranty services to customers beyond the standard warranty period. The extended warranty includes: Full media technical support, factory repair for spare parts, on-site service, inspection service and training service.
Key Features of JoinLED’s Extended Warranty Service: Professional service from the original manufacturer, yearly package for added convenience, unlimited service sessions, worry-free throughout the year.

JoinLED offers extended warranty services ranging from 1 to 3 years after the standard warranty period expires.

Maintenance services are tailored to each customer’s screen conditions and requirements, including: module repair, on-site service, regular inspections, spare parts replacement, etc. Service Content:
1. Online Technical Support: Professional online acceptance and fault handling process provided via the service hotline. Upon calling the after-sales service hotline, service experts and R&D quality experts will provide customers with a response and information about specialized online acceptance and troubleshooting process.
2. Faulty Parts Repair: Customers can send faulty parts to JoinLED’s designated service center for repair. After the faulty parts have been repaired, they will be mailed back to the customer by JoinLED.
3. On-Site Service: Professional engineers can be dispatched by JoinLED to perform repairs on-site.
4. Training Service: Training on product knowledge, daily usage, and maintenance
5. Customized Service: JoinLED provides tailored services based on customer needs.